Pearson strives to ensure all your needs and questions are answered by providing an array of support options. Choose one of the four options below that best suits your question.
District Success Partners
- main Pearson contact for day-to-day operations
- escalate issues after contacting support
Sales
- main contact for Statements of Work (SOW), contracts, quotes, and invoices
- family information sessions
Sales Operations
- invoice questions
- poblsalesops@pearson.com
Student Support Help Desk
- students and Caretakers
- how to use Pearson Connexus
- password reset
- state your program name and that you use Pearson Connexus when connecting
- 1-844-597-3224; option 1
- dpsupport@pearson.com
School Support
- teachers and administrators
- how to use the Pearson Connexus
- curriculum questions
- state your program name and that you use Pearson Connexus when connecting
- 1-844-597-3224; option 2
- dpsupport@pearson.com
Pearson Connexus Site Status
- If Pearson Connexus is down, check this site. Click on Pearson Virtual Schools and review the status of "PCx."
- https://status.pearson.com
Training
- onboarding training
- advanced training
- additional training
- select 'Ask a Trainer' in the Main Menu to sign up for 30-minute session with a member of our training team