To access a user's Enrollments screen:
- From the Main Menu, open the Users tool.
- Select the user's User ID.
- Select Enrollments from the tabs bar.
- Add a new enrollment by using the + icon.
- Manage multiple enrollments from the More menu (three vertical dots) options: Import, Bulk update, Delete or Restore.
Add new enrollments
- Select the New [plus sign] button in the toolbar.
- Provide the following:
- The course name or ID to search the current domain; to search all domains or browse through the courses you can access, select the list (browse) icon at the far right of the User field (required). If you want to enroll the user in more than one course, select Add Another.
- The desired Role (required).
- The desired Status (required).
- A Start Date and End Date for the enrollment.
- An External ID, which is any ID needed to align the enrollment with an external program or application (optional).
- Select Permission Details to see which permissions are granted by a selected role; if you want to create a custom role, check the boxes next to the permissions to include. Permissions granted here are applicable only for the specified course.
- Select Create.
Manage existing enrollments
You can use this screen to manage and import enrollments.
- To edit or add observers to an enrollment, select the Enrollment ID.
- To see a course's enrollment details in the Course tool, select the Course ID.
- To delete an enrollment, check its box, select the three vertical dot icon, then select Delete; check multiple boxes to delete more than one at a time.
- To review and restore deleted enrollments, select Restore.
- To update multiple enrollments' Status (active/inactive), Role, Start Date, or End Date at once, check their boxes and select Bulk Update. These are permanent changes, so be careful.
- To import enrollments using a tab-delimited or comma-separated file, select Import then browse to the file on your computer. You can import enrollments by selecting the ticket (enrollments) icon in the Domain tool's toolbar.
Edit existing enrollments
To edit an active enrollment:
- From the Main Menu, open the Users tool.
- Select the user's User ID.
- Select Enrollments from the tabs bar.
- Select the Enrollment ID for the desired course.
- Make the desired changes, then select Save.
Enrollment History
When an enrollment is selected, the History tab allows admins to review changes made to that enrollment.
- Select the View options (when available) to see the old and new values.
- Select Changes to see changed settings.
- Select Details to see current settings.
Bulk update
Update certain enrollment components in bulk. To do so:
- Check the boxes for the enrollments to update, then select Bulk update.
- Edit the following settings by checking the appropriate box and making the desired changes:
- Status
- Role
- Start date
- End date
- Bulk updates are permanent and should be handled carefully to ensure you are editing the correct courses. As such, you are required to check the box reading:
- I have verified that the enrollments I am about to permanently update are the correct ones, and I confirm that I want to update them with the field values shown above.
- Once you have checked this box, select Update.
Delete existing enrollments
To delete an enrollment:
- From the Main Menu, open Users.
- Select the user's User ID.
- Select Enrollments from the tabs bar.
- Select the Enrollment ID(s) for the desired course(s) to be deleted.
- Select the More menu (three vertical dots), then select Delete. Be mindful to not delete course enrollments with performance data, or theses scores will no longer be represented in the student’s performance.
Restore deleted enrollments
To restore a deleted enrollment:
- From the Main Menu, open Users.
- Select the user's User ID.
- Select Enrollments from the tabs bar.
- Select the More menu (three vertical dots), then select Restore.
- A new window of all deleted enrollments displays. Find the enrollment(s) to restore, and select them on the left.
- Select Restore in the top right to bring the enrollment(s) back into the Enrollments tab.
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