The "Ask a Trainer" feature on the Pearson Connexus platform is a place where you can request 30 minutes with a Pearson trainer to get assistance at a specific date and time for up to 3 topics.
If you would prefer a video walking you through how to use this feature, click here.
To locate this feature, navigate to the left menu of the Admin or Teacher App and select the Ask a Trainer button. (The following screenshot shows the view from the Admin App.)
Once you have clicked on the Ask a Trainer feature, you will first select a date and time for your session. Please note that all times are in Eastern Time.
Once you have selected a date and time that works for you, you will add your details as shown below.
Finally, there are a series of questions that you will answer to prepare your trainer for the session. These answers will ensure that the session is productive and that you get the answers you need. The questions are shown below.
When you have all of the requested fields complete, select the blue "Book" button to book your session.