How to Set up Multi-factor Authentication (MFA) for Your Account

Multi-factor authentication adds an extra layer of security by requiring a second device with an authentication app to log into your account. Administrators can make it optional or required for login.

To set it up, download an authentication app like Google Authenticator or Microsoft Authenticator to a phone or tablet as your second device.

Once set up, you must use that device to sign in to your account. Pearson Connexus works with external password managers that support autofill for MFA codes.

If you have accounts that use the Pearson Connexus API, do not configure or require MFA for those accounts at this time.If you have questions, contact your District Success Partner.

Set up Multi-factor Authentication

First, download an authentication app like Google Authenticator or Microsoft Authenticator to a phone or tablet to use as your second device.

If your administrators have required you to set up multi-factor authentication, skip to Step 2.

1. Open your User menu, and select Multi-factor authentication. If you do not see this option, it has not been enabled for your domain.
   • Once you have set up multi-factor authentication, open this menu item to remove or reconfigure it.

2. Select Set up MFA.

3. Use the authenticator app on your phone or tablet to scan the QR code.

• You can also copy the Secret key and enter it into your app.

4. When you scan the QR code, the authenticator app generates a one-time passcode for you. Enter it in the Code field.
   • If the passcode expires before you can enter it, you can use the next one.
5. After up to 30 seconds, the authenticator app generates another one-time passcode. Enter it in the Code 2 field.
6. Select Verify.

The window closes and Pearson Connexus displays a message indicating that you have successfully set up multi-factor authentication.

The next time you log in to your account, you will be asked for a single one-time passcode.

• Find it in the authenticator app, enter it in the Code field, and select Submit.
• Check Remember this device to skip this step for one month.

Administrators can Require Multi-factor Authentication

If your administrators require multi-factor authentication, you are prompted to configure it before you can log in.

To set it up, select Configure and follow Steps 2-5 above.

Remove or Reconfigure Multi-factor Authentication

You can remove or reconfigure your multi-factor authentication by reopening it from your User menu.