Override a User Password Lockout September 08, 2023 12:38 Updated To manually override a password lockout for a user: Select Users from the Main Menu. Select the student's User ID. Open the vertical menu in the toolbar. Select Reset Lockout. Related articles Create a Domain Password Policy Chromebook and iPad Compatibility Observer Access to Pearson Connexus When Username and Password Fields Do Not Display Use Quicknav for Easy Navigation Accessing Answer Keys in GS and CTE Courses