GradPoint provides a default idle timeout of 60 minutes. If a GradPoint user is online and has made no mouse movements within 60 minutes, their session will be forcibly disconnected and they will have to log back in to continue using GradPoint.
Administrators can modify the default idle timeout value at the district level (idle timeout value will apply to all schools) or school level to meet the unique needs of your implementation.
Modify the idle timeout value
- Log in as an Administrator.
- Click the 3 dots and select Domain Settings.
- Scroll down to the Miscellaneous area.
- Modify the value under Idle timeout to the number of minutes you desire then click Save.